Commercial water softeners and reverse osmosis — engineered, installed, maintained.
Supply and installation of duplex softeners, twin-bed and high-purity reverse osmosis systems for commercial, industrial and healthcare water — including pre-treatment, point-of-use polishing, membrane replacement and ongoing quality monitoring.
Water Softeners & Reverse Osmosis
Hard water and the wrong feed chemistry kill plant — calorifiers, dishwashers, steam boilers, washrooms, process equipment. Softening and reverse osmosis solve it at source: protect the plant, lower the energy cost, extend the asset life.
We size, supply, install and service commercial-grade duplex water softeners and RO systems — from small commercial sites with one softened cold loop through to industrial plant with multi-stage RO + EDI for process water.
Every installation is sized to your water hardness, peak flow, regeneration window and downstream chemistry — not pulled off a shelf. And every system is followed up with a servicing programme to keep it in spec.
We install and service water softeners and reverse-osmosis plant across Birmingham and the West Midlands from our Birmingham base, and support client sites UK-wide.
When you need it
- Scale is building up in your calorifier, dishwasher, steam plant or process equipment
- Your incoming mains hardness is > 200 ppm (most of the West Midlands sits in this range)
- You need RO water for laboratory, medical, process or steam plant feed
- Your existing softener is failing — high hardness leak, salt overuse, regeneration faults
- You're commissioning new plant and the manufacturer specifies softened or RO feed
- You need a WRAS-listed installation acceptable to the water authority
What's included as standard.
A typical engagement covers every line below. Where your scope needs more — multi-site rollout, white-label delivery, framework KPIs — we build it on top of this baseline.
Water Quality Survey
Incoming mains chemistry — hardness, alkalinity, chloride, sulphate, conductivity, iron — to size the right treatment.
System Design
Duplex/triplex softener or multi-stage RO sized for peak flow, regeneration window and downstream demand.
Installation
WRAS-listed installation with all plumbing, electrical and BMS interfaces — to BS EN standards and water authority requirements.
Commissioning
Setting-to-work, performance verification, output testing, brine tank calibration, BMS integration and operator training.
Servicing PPM
Six-monthly PPM — valves, brine, resin sample, pre-filters, RO membranes, sanitisation and output verification.
Quality Monitoring
Continuous output monitoring — hardness on softeners, conductivity/permeate on RO — with exception alerting.
The compliance map for softeners & ro.
Built around the sector's compliance picture.
Healthcare
Read how we deliver in healthcare →
SECTOR · 04Industrial & Process
Read how we deliver in industrial & process →
SECTOR · 03Commercial
Read how we deliver in commercial →
SECTOR · 02Education
Read how we deliver in education →
SECTOR · 05Public Sector
Read how we deliver in public sector →
SECTOR · 07FM & Contractors
Read how we deliver in fm & contractors →
From brief to audit-ready evidence in five steps.
Brief & Survey
Free site walk-through with a senior engineer — scope, plant, risk, gaps.
Quote & Scheme
Itemised quote plus written scheme of control, dosing logic and reporting cadence.
Mobilise
Risk assessments, method statements, HSE paperwork and induction — turnkey.
Deliver
Engineers on-site with digital reporting, photos, lab links and live PPM tracking.
Evidence
Certificates, logbooks and HSE-ready audit packs — issued within 48 hours.