Water hygiene monitoring — done to standard, evidenced to audit.
The day-to-day work that keeps your written scheme of control alive: temperatures, flushing, descales, sampling, tank inspections and TMV servicing — delivered on schedule, logged digitally, and produced as audit-ready evidence the moment you ask for it.
Water Hygiene Monitoring & Remedials
Your Legionella risk assessment told you what to watch. Your written scheme told you how often. Water hygiene monitoring is what actually happens on the day — engineers walking the building, taking temperatures, flushing outlets, lifting tank lids, signing the logbook.
Done well, it's the single most reliable defence against Legionella and the most useful piece of evidence in any HSE or insurer audit. Done badly, it's a clipboard exercise that proves nothing.
We deliver water hygiene the way it should be done: engineers familiar with your site, every task logged digitally with timestamp and photo, every exception flagged in real time, every month closed out with a compliance summary signed by a senior engineer.
We're a Birmingham-based team, which means water hygiene monitoring across Birmingham and the West Midlands runs on short notice and to tight schedules — and we extend the same managed service to sites UK-wide.
When you need it
- You operate any non-domestic water system and need to evidence ongoing compliance
- Your current provider is missing visits, missing temperatures, or missing the bigger picture
- Your monitoring is on paper and you need digital records for HSE / insurer / framework audit
- You've inherited a portfolio and need monitoring stood up across multiple sites
- A sample has gone out of spec and you need investigative monitoring around the result
- You're moving from reactive to proactive — fewer surprises at audit time
What's included as standard.
A typical engagement covers every line below. Where your scope needs more — multi-site rollout, white-label delivery, framework KPIs — we build it on top of this baseline.
Temperature Monitoring
Sentinel and representative outlet temperatures — flow, return, distal — recorded against HSG274 thresholds.
Outlet Flushing
Little-used outlet flushing programme with digital sign-off and exception alerts when an outlet is missed.
Cold Water Storage Inspection
Quarterly/annual lid, insulation, screens and water condition checks with photos and a written report.
Calorifier Drain & Inspect
Annual drain, sediment inspection, anode check and chemical descale where required (see calorifier service).
Sampling Programme
Legionella, TVC, Pseudomonas and chemistry sampling to BS7592 via UKAS-accredited laboratories.
TMV Servicing
Annual servicing, thermal disinfection and component replacement on Thermostatic Mixing Valves (see TMV service).
The compliance map for water hygiene.
Built around the sector's compliance picture.
Healthcare
Read how we deliver in healthcare →
SECTOR · 02Education
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SECTOR · 03Commercial
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SECTOR · 04Industrial & Process
Read how we deliver in industrial & process →
SECTOR · 05Public Sector
Read how we deliver in public sector →
SECTOR · 07FM & Contractors
Read how we deliver in fm & contractors →
From brief to audit-ready evidence in five steps.
Brief & Survey
Free site walk-through with a senior engineer — scope, plant, risk, gaps.
Quote & Scheme
Itemised quote plus written scheme of control, dosing logic and reporting cadence.
Mobilise
Risk assessments, method statements, HSE paperwork and induction — turnkey.
Deliver
Engineers on-site with digital reporting, photos, lab links and live PPM tracking.
Evidence
Certificates, logbooks and HSE-ready audit packs — issued within 48 hours.